An easy, illustrated introduction as to how the T-matics works can be found here.
The T-matics bids for you when you haven't got the time to follow a live auction. Simply choose your price range and the maximum number of tenders that you want the T-matics to use. The T-matics will then bid automatically for you within your price range.
How does the T-matics know when to bid?
If there is just one T-matics booked to bid in an auction, the bids will be placed automatically within your range at any point within the final ten seconds. The countdown will then extend to a maximum of 20 seconds for each bid that is placed.
If there are two or more T-matics bidding against each other, all the consecutive T-matics bids are placed immediately, and the price and countdown increase with each T-matics bid placed. The countdown will extend to a maximum of 20 seconds per bid.
Hint: Ensure that the price ranges you choose are not too close together.
Why did the auction end before my T-matics bids were placed?
The auction can end before your minimum T-matics range has been reached. The T-matics can only join the auction within the given price range. This ensures that we offer the lowest prices for our products. All unused tenders will be returned to your account.
What happens to tenders that are not used by my T-matics?
Unused tenders will be returned to your account.
This can happen when your T-matics isn't able to use all of your tenders within the given price range or when the auction is won at a lower price than you instructed your T-matics to bid between.
All unused tenders are returned to your account.
A more detailed overview of how the T-matics works can be found here.